1xbetbd com Privacy Policy — Your Information Is Safe With Us

1Introduction & Scope

1xbetbd com ("We", "our", or "Platform") takes your privacy very seriously. This Privacy Policy describes how we collect, use, store, and protect your personal information.

This policy applies when you visit our website, use our mobile app, open an account, or use any of our services. We adhere to international data protection standards and take particular care in safeguarding the information of Bangladeshi users.

The legal basis for processing your personal data includes: (a) your consent, (b) the necessity of performing a contract, (c) legal obligations, and (d) our legitimate interests and yours.

2What Information We Collect

1xbetbd com collects various types of information necessary for the smooth operation of the platform and to provide you with the best possible experience:

We only collect information that is strictly necessary. Requesting excessive or irrelevant data goes against our policy.

3How We Collect Information

1xbetbd com collects information through three main methods:

Directly from You: Information you provide during registration, KYC verification, payment, or when contacting support.

Automatically: While you use the platform, certain information is automatically collected via cookies, log files, and similar technologies. This includes your IP address, device type, operating system, browser type, pages visited, and time spent on each page.

Through Third Parties: Limited information may be received from payment processors, identity verification agencies, or fraud prevention services.

4How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To ensure secure registration, login, and account protection.
• Identity Verification (KYC): To verify age and identity, and to prevent money laundering.
• Payment Processing: To process deposits, withdrawals, and transactions.
• Service Improvement: To analyze your preferences and behavior and improve your experience.
• Security: To detect fraud, hacking, and suspicious activity.
• Customer Support: To address your complaints and inquiries.
• Legal Compliance: To meet regulatory and compliance requirements.
• Marketing: To send you relevant offers and promotions, subject to your consent.
• Responsible Gaming: To monitor your betting patterns and identify potentially problematic behavior.

We never use your information beyond the purposes stated above. Your consent will be obtained before your data is used for any new purpose.

5Data Sharing & Disclosure Policy

1xbetbd com does not sell your personal information to third parties. Data may only be shared in the limited circumstances described below:

• Payment Processors: Mobile Pay, Nagad, Rocket, Bank — only the information necessary to complete a transaction.
• KYC Verification Agencies: Trusted third parties for identity verification.
• IT Service Providers: For technical services such as server hosting and cybersecurity.
• Legal Authorities: When required by a court order or government directive.
• Anti-Money Laundering Authority: To report suspicious transactions as required by legal obligations.

In the event of a business acquisition or merger, your data may be transferred to the new entity. However, this Privacy Policy will remain in effect and you will be notified in advance.

6Cookies & Tracking Technologies

1xbetbd com uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required to protect login sessions and enable core functionality. The platform cannot operate without these.
• Performance Cookies: To understand which pages are most visited and where issues may be occurring.
• Functionality Cookies: To remember your language and other preferences.
• Analytics Cookies: To analyze platform usage (anonymized data only).

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

7Data Protection Measures

To protect your information, 1xbetbd com employs world-class technology and processes:

• 256-bit SSL Encryption: All data transfers are secured.
• Firewall Protection: Robust firewalls in place to block unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Regular audits conducted by independent cybersecurity experts.
• Staff Training: All staff are required to undergo mandatory data protection training.
• Data Access Controls: Only authorized personnel can access data on a need-to-know basis.

While we apply the highest security standards, no online platform can guarantee 100% protection over the internet. We strongly recommend keeping your password strong and never sharing it with anyone.

8Data Retention Period

1xbetbd com retains your information only for as long as necessary:

• Active Account: All data is retained for as long as the account remains active.
• Financial Information: Typically 5 years, as required by legal obligations.
• KYC Documents: 5 years after account closure (in accordance with anti-money laundering regulations).
• Log Files: Typically 90 days, though this may be extended if required for security investigations.
• Marketing Information: Deleted immediately upon subscription cancellation.

Once the retention period expires, your data is securely deleted or fully anonymized.

9Your Rights

You have the following rights regarding your personal information:

• Right to Know: You can find out what information we hold about you and how it is being used.
• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information we hold.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that your data not be used for specific purposes.
• Right to Withdraw Consent: You may withdraw your consent to marketing or optional data processing at any time.

To exercise any of the rights listed above support@1xbetbdcom.app-. We will respond within 30 days.

10Child Protection Policy

1xbetbd com strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

11Privacy Policy Updates

1xbetbd com may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified in advance via your registered email.
• For significant changes, your consent to the updated policy will be requested at login.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, please contact support to close your account.

12Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@1xbetbdcom.app
• Live Chat: Available 24/7 via website and app.
• FAQ: For answers to general inquiries FAQ Page View.

If you are not satisfied with our resolution, you have the right to file a complaint with an independent data protection authority.